Aurora Endpoint Security (formerly Cylance PROTECT AV) Setup for Workbench

Step 1: Enable Console Access for Expel

Having read-only access to the interface of your technology allows Expel to dig deeper during incident investigations. Our device health team uses this access to investigate potential health issues with your tech. For more information, see Why Expel Asks for Console Access.

1. Log in to the Aurora Endpoint Security Console as an administrator.

2. Click Settings > Users.

3. Add a user for Expel with a Read-Only role.

Step 2: Generate API Credentials

To integrate the technology with Workbench, we need to create secure credentials to the API.

1. Log in to the Aurora Endpoint Security Console as an administrator. Only administrators can create an application integration.

2. Select Settings > Integrations.

3. Click Add Application.

4. Type an Application Name. This must be unique within your organization.

5. Select Threats READ, Devices READ, and Users READ privileges.

6. Click Save. The application credentials appear.

7. Copy the Tenant ID located in the Integrations page and save for onboarding in Workbench.

8. Note your Cylance Service Endpoint. This can be found by mapping your CylanceENDPOINT in the table below.

URL	Service endpoint
https://protect-apne1.cylance.com	https://protectapi-apne1.cylance.com
https://protect-euc1.cylance.com	https://protectapi-euc1.cylance.com
https://protect-au.cylance.com	https://protectapi-au.cylance.com
https://protect-sae1.cylance.com	https://protectapi-sae1.cylance.com
https://protect.us.cylance.com	https://protectapi.us.cylance.com
https://protect.cylance.com	https://protectapi.cylance.com

Step 3: Add Aurora Endpoint Security as a Security Device in Workbench

Now that you have the correct access configured and noted the credentials, you can integrate your tech with Workbench.

1. Log in to Workbench.

2. On the console page, navigate to Settings and click Security Devices.

3. At the top of the page, click Add Security Device.

4. Search for and select Aurora Endpoint Security.

5. Configure the fields as follows:

   • Name - type the hostname of the Aurora Endpoint Security device.

   • Location - type the geographic location of the appliance.

   • Tenant ID - type the Tenant ID generated in Step 2.

   • Application ID - type the Application ID generated in Step 2.

   • Application secret - type the application secret generated in Step 2.

   • Service Endpoint - type your correct Service Endpoint from the table in Step 2.

1. Click Save.

2. On the console access screen, select Set up now.

3. Provide these details:

   • Console URL - enter the console URL from the Server address in the Connection Settings area in the Workbench security device configuration window. At the end of the URL, type /login.

   • Username - enter the user name you created above.

   • Password - enter the password you created above.

   • Two-factor secret key (32-character code) - depending on how your organization enforces log-ins, this field may not apply to you. In these cases, you can leave it blank. This field is optional and if you have questions or concerns, reach out to your Customer Success Manager or to support.

4. Click Save.

Your device should be created successfully within a few seconds. A few reminders:

• After your connection is healthy, it will take some time for your device to begin polling and receiving data.

• To check on the status, select the downward arrow for your device in the first column and choose View details.

• Polling will happen first; data will be received after that. You must refresh the page to see updates.

• If your device does not begin polling within 15 minutes, and does not begin receiving data within 30 minutes, contact our support team for help.

• To check if alerts are coming through, navigate to Dashboards > Alert Analysis. Scroll to the device you want to check, and select the Expel Alerts tab to reveal more alert information. It can take 36 to 72 hours for alerts to appear after setup, as we tune your device.