Cisco Duo Setup for Workbench

Prerequisites

1. A Duo Cloud administrator account with Owner role.
2. Duo Cloud Admin APIs enabled as these aren't enabled by default. For more information about Duo Cloud Admin APIs, go to https://duo.com/docs/adminapi.

Step 1: Generate API Credentials

To integrate the technology with Workbench, you need to create secure credentials for the API.

Having read-only access to the interface of your technology allows Expel to dig deeper during incident investigations. Our device health team uses this access to investigate potential health issues with your tech.

1. Log in to the Duo Admin Panel as an Owner and navigate to Applications > Add Application.
2. In the Application Catalog, click Admin API and then click Add.
3. On the next screen, copy and save the Integration key, Secret key, and API hostname for this application. These are the credentials Expel needs to connect to the Duo Cloud service. These values are not shown again, so save them now.
4. In the Settings section, name the application something descriptive. We recommend "Expel API".
5. Check the following required permissions:

Permissions	What Expel does with it
Grant read information	Reads total user count.
Grant read log	Reads audit logs for security monitoring.
Grant read resource	Reads user and group information and enriches events with this context.

1. If you prefer to specify the IPs to access the API, add the IPs from Connecting Your Devices Securely to Workbench to the Networks for API Access field.
2. Click Save changes.

Step 2: Add Cisco Duo as a Security Device in Workbench

Now that you have the correct access configured and noted the credentials, you can integrate your tech with Workbench.

1. ​Log in to Workbench.
2. In the side menu, navigate to Organization Settings > Security Devices.
3. Select Add Security Device.
4. In the search box, type “Duo” and then select the Cisco Duo integration.
5. A configuration pane displays. Complete the fields as follows:

   

   • Name - enter a name that might help you more easily identify this integration, such as “CompanyName Duo”; this name will display in Workbench under the Name column, and is a text string that you can filter on.
   • Location - enter the location of your integration, for example “cloud.” This is also a text string that you can filter on, so we recommend being consistent with location naming across your Expel integrations.
   • API hostname - enter the hostname from Step 1.
   • Integration key - enter the integration key from Step 1.
   • Secret key - enter the secret key from Step 1.
6. Click Save.

Your device should be created successfully within a few seconds. A few reminders:

• After your connection is healthy, it will take some time for your device to begin polling and receiving data.
• To check on the status, select the downward arrow for your device in the first column and choose View details.
• Polling will happen first; data will be received after that. You must refresh the page to see updates.
• If your device does not begin polling within 15 minutes, and does not begin receiving data within 30 minutes, contact our support team for help.
• To check if alerts are coming through, navigate to Dashboards > Alert Analysis. Scroll to the device you want to check, and select the Expel Alerts tab to reveal more alert information. It can take 36 to 72 hours for alerts to appear after setup, as we tune your device.