Microsoft Intune Setup for Workbench

This guide helps you set up your integration with Workbench so that we can collect logs for Microsoft Intune.

Prerequisites

1. You must be able to log in to the Microsoft Entra Admin Console as a user assigned the Global Administrator or User Administrator role.

Step 1: Enable Console and Cross-Tenant Access for Expel

If your organization has already created a new Expel account for console access and enabled cross-tenant access for another Microsoft integration, you may skip to Step 2: Enable Intune Application Access. The same "<Your Organization GUID>@soc.expel.io" account provides access across all Microsoft services.

Step 1: Enable Console Access for a New Account

Expel requires console access to allow analysts to perform investigation and triage. Without this additional level of information, details cannot be verified by our analysts and an investigation cannot be initiated. For more information, see Why Expel Asks for Console Access.

1. Log in to the Microsoft Entra Admin Center as a user assigned the Global Administrator or User Administrator role.
2. Navigate to Entra ID > Users > All Users.
3. Select User > Invite external user.
4. On the Basics tab, include the following:

   • Email - use your Organization GUID to create the email address in the format "<Your Organization GUID>@soc.expel.io". For example, [e-mail] .
   • Display Name - enter "Expel SOC".
5. On the Assignments tab, configure the following:

   • Select Add role.
   • Search for and select Global Reader.

This role provides read-only access across most Microsoft 365 and Azure management consoles.

1. Select Review + invite and then Invite.

The user account will be added to your directory as a guest, and an invitation will be sent to the email provided.

Step 2: Enable Cross-Tenant Access

In this step you will add Expel as an external organization and configure inbound trust.

1. Still in the Microsoft Entra Admin Center, navigate to Entra ID > External Identities > Cross-tenant access settings.
2. Select the Organizational settings tab.
3. Select Add organization.
4. On the Add organization pane, enter Expel’s tenant ID: 1cde81fd-b430-4035-b24d-709921922876
5. Select Expel from the search results, and then select Add.
6. In the Organizational settings list, locate the Expel row and select Inbound access.
7. On the "Inbound access settings - Expel" page, select the Trust settings tab, and configure the following:

   • Select Customize settings.
   • Enable Trust multifactor authentication from Microsoft Entra tenants.
   • Enable Trust compliant devices.
   • Enable Trust Microsoft Entra hybrid joined devices.
   • Under Automatic redemption, enable Automatically redeem invitations with the tenant Expel.
8. Select Save.

Step 2: Enable Intune Application Access

Choose one of the following methods to enable secure API access. You will need to save the following value(s) as they are generated, for use later in this guide:

• Directory (tenant) ID
• Application (client) ID*
• Application (client) secret value*

Enabling the Expel Intune Integration app is the recommended approach. However, because the app supports access for multiple Microsoft integrations (Microsoft Sentinel, Azure Log Analytics, and so on), it may be that the permissions granted to the app are more than the minimum required for the integration specifically. The second option is available if and when the absolute minimum permissions are required.

Option 1: Enable the Expel Intune Integration (RECOMMENDED)

1. As an Administrator, go to the Expel Admin Consent Page.
2. Review and accept the requested permissions.
3. The Expel Intune Integration app now appears under Enterprise Applications.

   • Review the properties and make sure that all permissions were properly granted.
   • Copy and save the Directory (Tenant) ID, as you will need it in the next step.

Option 2: Create a Custom Entra ID App

1. Log in to Azure.
2. Navigate to the Microsoft Entra ID service.
3. Go to Manage > App registrations.
4. Select New registration.
5. Fill in the application details as follows:

   • Name - enter "Expel Intune", or another name of your choosing.
   • Supported account types - leave the "accounts in this organizational directory only" option selected (the first option).
6. Select Register.
7. You will navigate automatically to the Settings page for the app you just created.
8. Copy and save the Application (client) ID and Directory (tenant) ID to a safe place, as you will need it in the next step.
9. In the left menu, go to Manage > API permissions.
10. Select Add a permission.
11. Add the following permissions as application permissions (not as delegated permissions):

API	Permissions
Microsoft Graph	DeviceManagementApps.Read.All

1. After the permission is assigned, select Grant admin consent and Yes at the prompt.
2. Still in the new app, use the left menu to go to Manage > Certificates & secrets.
3. Select New client secret.
4. For the new secret:

   • Description - enter a description, such as "Expel API".
   • Expires - select 730 days (24 months).
5. Select Add.
6. Copy and save the client secret's value to a safe place, as you will need it in the next step.

Step 3: Add Microsoft Intune as a Security Device in Workbench

Now that you have the correct access configured and noted the credentials, you can integrate your tech with Workbench.

1. Log in to Workbench.
2. In the side menu, navigate to Organization Settings > Security Devices. If you have multiple organizations, you must select the appropriate organization name from the list.
3. Select Add Security Device.
4. In the search box, enter “Intune” and then select the Microsoft Intune integration.
5. Complete the fields as follows:

   • Name - enter a name that might help you more easily identify this integration, such as “CompanyName Intune”; this name will display in Workbench under the Name column, and is a text string that you can filter on.
   • Location - enter the location of your integration, for example “cloud;” this is also a text string that you can filter on, so we recommend being consistent with location naming across your Expel integrations.
   • Intune (tenant) ID - enter the Directory (tenant) ID value from Step 2.
   • Application (client) ID - for custom apps only, enter the Application (client) ID value from Step 2.
   • Application (client) secret - for custom apps only, enter the Application (client) secret value from Step 2.
6. Select Save.

Your device should be created successfully within a few seconds. A few reminders:

• After your connection is healthy, it will take some time for your device to begin polling and receiving data.
• To check on the status, select the downward arrow for your device in the first column and choose View details.
• Polling will happen first; data will be received after that. You must refresh the page to see updates.
• If your device does not begin polling within 15 minutes, and does not begin receiving data within 30 minutes, contact our support team for help.
• To check if alerts are coming through, navigate to Dashboards > Alert Analysis. Scroll to the device you want to check, and select the Expel Alerts tab to reveal more alert information. It can take 36 to 72 hours for alerts to appear after setup, as we tune your device.