Understanding Workbench Notifications

In this video, we walk through key information regarding notification options and configuration in Expel Workbench.

Topics include:

• Overview of notifications (0:16)

• Notification categories (2:00)

• User notifications (3:27)

• Organization notifications (5:23)

• Email ticketing system integration (9:28)

• Call escalation services (10:00)

• Adding webhooks (11:48)

• Setting up notifications (12:06)

• Final takeaways (15:11)