Close an Investigation or Incident

You can close an Investigation or Incident at any time. You should be sure to leave a comment with information about why you performed this action.

A closed Investigation or Incident can be reopened later if things change.

1. Select the Investigation on the Activity > Investigations page, or the Incident on the Activity > Incidents page.

2. Select either Update Investigation or Update Incident near the top of the screen.

3. Choose Close.

4. Select Save.

5. Select Add comment to add a comment or other notes about why you closed the Investigation or Incident.