> For the complete documentation index, see [llms.txt](https://docs.expel.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.expel.io/workbench-reference/investigations-and-incidents/reopen-an-investigation.md).

# Reopen an Investigation

{% hint style="info" %}
For more information about Investigations, see [Understanding Investigations](/workbench-reference/investigations-and-incidents/understanding-investigations.md).
{% endhint %}

You can reopen an Investigation at any time, such as if you do not agree with the decision or simply want more information. You should be sure to leave a comment with information about why you performed this action.

1. Select the Investigation on the **Activity > Investigations** page.
2. Select **Update Investigation** near the top of the screen.&#x20;
3. Choose **Reopen**.
4. Select **Save**.

<div align="left"><figure><img src="/files/QRO8sXbu83VR8AovCFxh" alt="Edit screen with the reopen radio button selected."><figcaption></figcaption></figure></div>

5. Select **Add comment** to add a comment or other notes about why you reopened the Investigation.&#x20;
6. If you wish, select **Update Investigation** at the top of the page. You can then one of the following:

<details>

<summary>Assign the investigation back to the SOC analysts.</summary>

For example, you performed the remediation actions recommended, and want further information from the SOC.

</details>

<details>

<summary>Upgrade the investigation to an <a href="/pages/uhsyoBAovqCtsDu0ROjI">Incident</a>. </summary>

For example, you review the activity and decide it might be a threat in your environment. The dialog box changes and prompts you for more information about what is going on.

* If you think this is a critical incident (a security breach may be happening right now), you should provide as much information as you can to help the SOC analysts or your team. The more information you can provide, the better the response is from the SOC analysts or from your team.
* Make sure you assign the incident to Expel if you want the SOC analysts to help. You can still work the incident on your side in the interim.

</details>

<div align="left"><figure><img src="/files/G2wuiTNxUyXQTxXDhYBj" alt="Image showing the Edit Investigation screen."><figcaption></figcaption></figure></div>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.expel.io/workbench-reference/investigations-and-incidents/reopen-an-investigation.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
