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Activate Your Workbench Account

This topic covers how to set up your account and begin using Workbench.

You must install an authenticator application such as Duo Mobile or Google Authenticator on your smartphone or other portable device with a built-in camera, or log in via SSO. Expel requires non-SSO users to set up their Workbench account with multi-factor authentication (MFA) and to use it every time they log in.

Expel Workbench lets you see everything Expel is doing for you. It enables you to connect your technologies, manage various Expel-related settings, view your incidents and alerts, and toggle functionality like auto remediations. Here's how to get your account set up:

Non-SSO Users

  1. Check your inbox for a "Welcome to Expel" email.

    • This email includes a link to activate your Expel Workbench account.

    • If you haven’t received the email (or can't find it), reach out to support we can resend it.

  2. Select Set Up My Account and follow the instructions to configure your password and set up MFA with an authenticator app of your choice. You will have the option to scan a QR code or enter a secret key to add the account to the authenticator app.

    Step 2: Enable multi-factor authentication prompt in Workbench instructs you to install an MFA app and use it to scan the presented barcode. Optionally you may enter a code generated by your app.
  3. You can now log in to Workbench using your email address (the one that received the Welcome email), the password you just created, and your authenticator app.

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SSO Users

Look for the Workbench app in your organization's SSO platform and use it to log in. If you do not see it, contact the appropriate support person at your organization to get it added.

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