OpsGenie Setup for Organization Notifications

This guide is the first step of a larger process to enable organization notifications.

After completing the steps on this page, you will be instructed to go to Manage Organization Notifications to set up your actual notifications.

Step 1: Set Up the Integration in OpsGenie

1. In OpsGenie, navigate to Teams and select your team.
2. Navigate to Settings.
3. Search for and select "API" (you want to use the default API setup); the API settings will appear.
4. In the API settings, select the correct assignee team.
5. Select Turn on integration to enable the API within Opsgenie.
6. Copy the API key and save it for use in the next step.

Step 2: Set Up the Integration in Workbench

1. Log in to Workbench.
2. Select Organization Settings > My Organization.

   • If you have multiple organizations, you must also select the appropriate organization name from the list.
3. Scroll down and select the Integrations tab.
4. Under OpsGenie, select Add an Opsgenie destination.
5. Enter a name for the service and paste in the API key (copied in Step 1), then select Add.
6. Look for an Enabled banner.

Step 3: Add Your Organization Notifications

Now you can begin setting up your organization notifications. See Manage Organization Notifications for instructions.

For a list of default notifications, see Default Organization Notifications. You can edit these notifications at any time using the instructions in the linked guide above.