> For the complete documentation index, see [llms.txt](https://docs.expel.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.expel.io/workbench-setup/notifications/platform-setup/pagerduty-setup-for-organization-notifications.md).

# PagerDuty Setup for Organization Notifications

This guide is the first step of a larger process to enable organization notifications. 

{% hint style="info" %}
After completing the steps on this page, you will be instructed to go to [Manage Organization Notifications](/workbench-setup/notifications/manage-organization-notifications.md) to set up your actual notifications.
{% endhint %}

## Step 1: Set Up the Integration in Workbench

Notifications can only be sent to a single PagerDuty service. 

{% hint style="warning" %}
After a security incident is resolved in Workbench, you must manually resolve the incident in PageDuty. 
{% endhint %}

1. [Log in to Workbench](https://workbench.expel.io/auth/login?orig=%2F).
2. Select **Organization Settings > My Organization**.
   * If you have multiple organizations, you must also select the appropriate organization name from the list.
3. Scroll down and select the **Integrations** tab.
4. Under PagerDuty, select **Add a Pagerduty destination** and then select **Open PagerDuty** to begin integration.
5. A new tab opens in your browser; log in with your PagerDuty credentials.
6. In PagerDuty, select which service you want to add the integration to or create a new integration, then select **Connect**. 

{% hint style="warning" %}
You can only select one service.
{% endhint %}

7. Back in Workbench, look for an **Enabled** banner in the PagerDuty section.
8. Now, select the **Test connection** link to test the connection. The test creates and closes an incident in PagerDuty.<br>

   <figure><img src="/files/AUktvCfbiGy5vWTbz18t" alt="The test connection link is beside the Last Tested timestamp."><figcaption></figcaption></figure>
9. Back in PagerDuty, navigate to your **Incidents** page.
10. In the **Activity for the Past 7 Days** section, look for the test connection. It will have a unique ID appended to the title, and two rows for the test event (one for the triggered event and one for the resolved activity).

## Step 2: Add Your Organization Notifications

Now you can begin setting up your organization notifications. See [Manage Organization Notifications](/workbench-setup/notifications/manage-organization-notifications.md) for instructions.

{% hint style="info" %}
For a list of default notifications, see [Default Organization Notifications](/workbench-setup/notifications/about-notifications.md#default-organization-notifications). You can edit these notifications at any time using the instructions in the linked guide above.
{% endhint %}


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